Frequently Asked Questions
Do you offer Free Estimates?
Yes, if you own the property we provide your first estimate free.
Why is your cost higher than other companies?
Aside from the hard costs of a project, such as materials and labor there are overhead costs. At RSS we strive to operate with a high level of service, protection, and integrity. For service, we provide full time office staff, so that communication doesn’t become an issue, and project oversight with our project managers, superintendents, and crew leaders. For protection, we carry general liability, workers compensation, and vehicle insurance. Our company vehicles, full-time employees, and company branded uniforms ensure that you know who is working on your home. As for integrity, quality installation, follow-up on completed project call backs, and paying taxes on ALL income contribute to project prices.
Why is your cost lower than some companies?
Despite providing high levels of service and benefits to our customers, we still strive to be competitive. We believe that for the quality of service provided by our company, that you won’t find a better deal on your home improvement project.
I have multiple trades that need to be done, and I only want to deal with one person. Can RSS serve as our General Contractor?
Many of our customers love that we provide roofing, siding, window, and gutter work in-house. We can also act as your GC for many other trades, and do so quite often for many of our clients.
I’ve heard stories about contractors being dishonest. Why should I trust RSS?
We are deeply rooted in the community, continuously investing in being established through a brick and mortar office, company vehicles, and hiring locally. All of these lend themselves to longevity, and a desire to keep our reputation high as we work with friends, family, neighbors, and acquaintances. You can also check out our over 325 five star Google Reviews.
Do you work with Insurance Claims?
Absolutely, we are very familiar with insurance claim processes. For many homeowners an insurance claim is a once or twice in a lifetime event. As a company who deals with hundreds of insurance claims annually, we can make this process as easy and seamless as possible for you.
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